LEGAL REFERENCE

Your data, your control, your privacy

At texasqq, we take privacy seriously. This policy explains how we collect, use, and protect your information when you open an account, fund it through DANA, OVO, GoPay...

Encrypted transfersLocal payment flowAccount security firstTransparent practicesYour choices matter

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Policy scope and jurisdiction

texasqq operates under local regulations applicable to supported Indonesian regions where online gaming is permitted. This policy governs how we handle your personal information—including your account credentials, transaction history with DANA, OVO, GoPay and QRIS, gameplay data, and contact details. We comply with data protection standards relevant to your jurisdiction. Any dispute or question about how we process your data is subject

to the terms outlined below and applicable local law. We review and update this policy regularly to reflect changes in our service, payment integrations, and regulatory landscape.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions about your privacy

Email support Reach our privacy team at [email protected]. We respond to data inquiries, account concerns, and privacy requests within 48 hours.

In-app messaging Open your account and use the Help Centre chat. Our agents can clarify privacy practices, payment data handling, and account settings in real time.

Privacy request form Submit a formal data access or deletion request through your account dashboard. We'll confirm receipt and guide you through the process step by step.

PLATFORM TRUST SIGNALS

Privacy standards we uphold

Encryption standard

All account logins, payment details and gameplay records move through industry-standard SSL/TLS encryption. Your DANA, OVO, GoPay and QRIS transactions are protected by the same protocols banks use.

No third-party sale

We never sell your personal data to marketers, brokers or unrelated companies. Your account information stays within texasqq unless you explicitly consent or law requires disclosure.

Payment partner vetting

DANA, OVO, GoPay and QRIS providers undergo our security review. We audit their data handling practices annually to ensure your payment history remains confidential.

Access control

Only authorised texasqq staff handling billing, customer support or fraud prevention see your data. Everyone with access signs a confidentiality agreement and receives privacy training.

Breach notification

If we discover unauthorised access to your account or personal data, we notify you within 72 hours with clear steps to secure your account and protect yourself.

Retention limits

We keep your account data while active. After closure, we retain records for legal compliance only, then delete them securely. Payment metadata follows QRIS, DANA, OVO and GoPay retention rules.

Privacy approach across texasqq

Live casino tables	When you join a live baccarat or roulette session, your table pseudonym and bet history are encrypted. Dealer feeds and other players' actions never link to your real identity.
Slot lobby browsing	Your slot gameplay—spins, wins, feature triggers—is logged to your account for payout tracking only. We don't profile your game preferences to sell to slot providers.
Sportsbook markets	Your sportsbook bets and market views are tied to your account ID, not your name in public feeds. Settlement data is private; your betting patterns never reach third-party analysts.
Payment routing	DANA, OVO, GoPay and QRIS deposits route through encrypted gateways. We see only confirmation tokens, not your e-wallet full balance or linked bank account number.
Account recovery	Forgotten your password? We verify identity through registered email or phone before resetting it. No recovery codes are sent via unencrypted channels or public social media.
Promotional emails	We send promo updates only to the email you provided. You can opt out anytime in account settings. We never add your email to marketing lists without explicit consent.
Device tracking	We log your device type and IP address for fraud prevention and login security. This data is not shared with ad networks or used to build a profile outside texasqq.

What privacy means at texasqq

Account anonymity

You play under a unique ID, not your legal name. Other players in live tables or leaderboards see only your pseudonym. Your real identity stays private unless you choose to reveal it.

Session privacy

Once you log in, your gameplay session is isolated. No other app on your phone can peek at your balance, bets or history. Your session ends when you log out or timeout occurs.

Payment confidentiality

Deposits via DANA, OVO, GoPay or QRIS are processed through secure gateways. We never store your full e-wallet credentials or bank details—only masked tokens for future transactions.

Dispute resolution

If a payout is disputed, our support team reviews your transaction record privately. Settlement conversations happen in your secure account inbox, not in public forums or chats.

Data portability

You can request a copy of your account data, including transaction history and gameplay logs, in a standard format. We deliver it within 14 days to your registered email securely.

Deletion rights

Close your account anytime. We delete personal data (except records legally required) within 30 days. Historical QRIS, DANA, OVO and GoPay transactions follow payment provider retention rules.

Privacy questions answered

We collect your name, email, phone number, date of birth (for age verification), and address. When you make a deposit via DANA, OVO, GoPay or QRIS, we also record the transaction ID and amount. This data helps us comply with local regulations and prevent fraud.

We use encrypted payment gateways certified by each provider. Your e-wallet credentials or bank details are never stored on our servers. We only keep masked tokens to process future transactions, and payment records are retained per each provider's policy.

No. We don't sell or rent your personal information to marketers, data brokers or unrelated third parties. We share data only with payment processors (DANA, OVO, GoPay, QRIS) and legal authorities where required by law in your jurisdiction.

We delete personal data—your name, email, gameplay history—within 30 days of closure. Payment records may be retained longer per local regulations and e-wallet provider policies. You can request final deletion confirmation via our privacy email.

While your account is active, we retain all data. After closure, we keep records for at least 7 years to comply with financial reporting laws and fraud investigations. Gameplay logs are retained for 3 years unless you request earlier deletion.

Log into your account and visit the Profile or Settings section. Most details like email and phone can be updated directly. For formal data access requests or corrections, email our privacy team at [email protected] with proof of identity.

Change your password immediately. Contact our support team at [email protected] or via in-app chat. We'll review your account activity, disable suspicious logins, and help secure it. Do not share your credentials with anyone claiming to help.